Find answers to the most common patch questions.

Answer: PatchAid offers topical wellness patches in a convenient format. Each patch contains its own combination of ingredients. The adhesive matrix holds the formula while the patch is worn. Read the product label for the complete ingredient list, directions, and cautions.

Answer: PatchAid offers individual formulas and patch packs for a range of wellness routines. Compare each product’s ingredient panel, directions, and cautions to choose the format that fits your routine.

Answer: Absolutely, PatchAid patches are designed for you to be able to use them together or separately. Many people wear 3-5 patches at once.

Answer: Our patches are designed to be worn up to 8 hours. Wearing the patches beyond 8 hours may cause adverse skin reaction.

Answer: Only if you want! PatchAid patches are small so people may not notice them if they are exposed on your skin. However, if you want to be sure that people are not able to see your patches, just put them on a place on your skin that is covered with your clothes. Any clean, hair-free area works fine.

Answer: PatchAid is hypoallergenic and latex-free. Still, some people who are allergic or sensitive to skin adhesives may have a reaction to topical patches. If your skin becomes red, itchy, or uncomfortable when you apply PatchAid, discontinue use. As you should before using any new health product, you should get your doctor’s approval before using any PatchAid patches.

Answer: Your nutrition needs depend on your diet, health history, medications, and other factors. Ask your healthcare provider whether you need additional nutrients and which products are appropriate for you. Do not replace a prescribed vitamin or mineral regimen with wellness patches without your provider’s guidance.

Answer: Yes! You can use your PatchAid patches whenever you want. You can use them at night or during the day. You do not need to apply them at the same time each day, either; just remember to use one new one (of each type that you are using) in every 24-hour period.

Answer: That’s great! You can still use your PatchAid patches whenever you want. They are designed to continue to stick to your skin even while you are moving around and sweating. We love active people, so we made sure to design PatchAid to support your healthy lifestyle.

Answer: Patches are worn on the skin, so there is nothing to swallow. Check the ingredient list, materials, directions, and cautions for the specific patch you are considering. If you take medication or have a health condition, ask your healthcare provider before use.

Answer: Eligible items can be returned within 30 days of delivery with prior authorization. Unopened items in their original sealed packaging qualify for a refund of the product price or store credit. Opened items qualify for store credit or an exchange only when no more than one patch is missing. Original shipping charges are not refunded, and customers pay return shipping on standard returns. See our Return Policy for exclusions and details. Email hello@patchaid.com for an RMA number and instructions before sending anything back.

Answer: Shelf life of all patches is 2 years when stored correctly. You can find the expiration date of your patches on the back of the interior pouch.

Answer: Apply our patches on your body in a location with little or no hair. Your hip and shoulder are recommended locations. For best results, rotate the patch location, placing it on different parts of your body in a revolving cycle.

Answer: Storing your patches is best done away from heat, moisture and direct sunlight. Avoid storing open patch packages in the bathroom. Some people choose to keep them in a sealed ziplock bag once the patches are opened.

Answer: If you have skin sensitivity, try using baby oil or rubbing alcohol to remove the patch. If you still have an adverse skin reaction or redness, stop use and contact us at hello@PatchAid.com.

Answer: Our patches are not water-resistant. If water comes in contact with the patch it may strengthen the adhesive, making the patch difficult to remove. If patches are exposed to water, try using baby oil or rubbing alcohol for easier removal.

Answer: Check each product label for its ingredients and materials. Some people may be sensitive to skin adhesives. Stop use if the patch causes irritation, and speak with your healthcare provider if you have a reaction.

Answer: The ink we use is environmentally friendly and applied using heat transfer technology. It stays on the surface of the patch and cannot be absorbed by the skin.

Answer: The adhesive used in our patches is a medical-grade, latex-free adhesive. It’s designed to be gentle on the skin while providing a secure hold, ensuring the patch stays in place throughout use.

Answer: PatchAid offers a dedicated line of kids’ vitamin patches designed to support your child’s health with essential nutrients for immunity, focus, relaxation, and more. These patches are intended for children ages 4 and up with adult supervision. If you’d like to use any of our patches that aren’t specifically designed for kids on a child, please consult your doctor or health professional before use.

Answer: We ship Monday through Friday, excluding holidays and warehouse closures. Standard orders placed before 1 p.m. Eastern Time normally ship the same business day. When express shipping is offered and selected at checkout, the cutoff is 2 p.m. Eastern Time. Cutoffs may be earlier on shortened shipping days, and same-day shipping is not guaranteed. Domestic transit typically takes 1 to 5 business days after shipment, depending on the service and destination. Check the options at checkout, then use your shipping email to track your order. See our Shipping Policy for details.

Answer: For eligible orders to the contiguous United States, standard shipping is $5.99 below $39 and free from $39 to $98.99. Two-day shipping, where available, is $9.99 below $99 and free on orders of $99 or more. These amounts are in U.S. dollars and use the order total after discounts and coupons. Enter your address at checkout to see the available services and final rates, including rates for Alaska, Hawaii, Puerto Rico, and international destinations. See our Shipping Policy for details.

Answer: International shipping is available to eligible destinations. Enter your delivery address at checkout to confirm whether we can ship to you and view the available services, rates, and any free-shipping offer for your order. International delivery times vary, and customs processing can cause delays. Import duties, taxes, brokerage fees, and other local charges may apply and are the customer’s responsibility. See our international shipping policy, or email hello@patchaid.com for help before ordering.

Answer: When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% APR interest, no hidden or late fees, and checking eligibility has no impact to credit. In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase. Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

Answer: The installments option on Shop Pay is available on debit and credit cards.

Answer: Are you a healthcare professional, pharmacy or retail location looking to sell PatchAid vitamins? Contact us for an account to start buying PatchAid vitamins at wholesale prices by sending an email to wholesale@PatchAid.com.

Answer: Sign in to Manage Subscription with the email address used for your subscription. You can update available products, quantities, your delivery schedule, payment details, or your shipping address. You can also skip an eligible upcoming order or cancel future renewals without a cancellation fee. Make changes before your next order processes. Canceling a subscription does not cancel an order already in fulfillment. If you need help, email hello@patchaid.com. See Subscribe and Save for current terms.

Answer: Check the tracking link in your shipping email. If your package is marked delivered but you have not received it, appears lost, or tracking has stopped updating, contact hello@patchaid.com promptly with your order number and tracking details. Our Shipping Policy asks you to contact us within 48 hours of the expected delivery date. Our team will investigate with the carrier and work toward a resolution.

Answer: Contact hello@patchaid.com within 7 days of delivery with your order number, the item you expected, and what you received. Include photos of the package, shipping label, and contents if available. Keep an incorrectly shipped item unopened, and wait for our instructions before returning anything. Our team will review the issue and help arrange the appropriate resolution under our Return Policy.