Refund Policy

100% Satisfaction Guarantee

We guarantee your satisfaction 100%! We stand behind the items we sell and believe you will love them as much as we do. If not, you can return your order according to the information below for unopened or lightly used items.

Return Policy

Returning Unopened Items
We hope you are delighted with your order. If not, you can return unopened items with no questions asked within 30 days of the date you receive them for a full refund (less shipping and handling) or store credit.

Returning Opened Items
If you try a product and do not like it, we’re sorry! We accept opened packages within 30 days of the time you receive them as long as no more than one patch is missing. You may choose full store credit (less shipping and handling) or exchange for a different PatchAid product.

Important Exception for Policy Violations
PatchAid reserves the right to refuse returns for orders placed in violation of our Terms of Service, including but not limited to purchases made with the intent to resell, bulk purchasing under aliases or false identities, or use of unauthorized resale platforms. Refunds and returns are only honored for personal-use purchases made in good faith.

You must Contact Customer Service to begin the returns process and receive your RMA #. We cannot accept returns that are not pre-authorized by our customer service team.

Best Price Guarantee

We comb the internet to find our competitors’ pricing so we can beat them! We bring you the lowest prices on bariatric supplements and stand behind this promise. We will match or beat any competitor’s pricing. We also honor competitor discount codes and coupons.

Products must be identical and in stock, and advertised prices must be currently valid at the time of the price match.