Vitamins that stick with your schedule. Literally.

FAQ

Frequently Asked Questions

Answers about PatchAid wellness patches.

Read the Product label before use. The label controls if it differs from a general answer on this page.

Products

Product purpose and use.

What is PatchAid?

PatchAid offers topical wellness patches and skincare patches. The patches are for external use.

They are not medical devices or dietary supplements. They are not intended to diagnose, treat, cure, mitigate, or prevent disease.

How do PatchAid wellness patches work?

You apply a patch to the skin as its label directs. Product names identify the intended wellness purpose.

PatchAid does not promise absorption, nutrient delivery, oral-dose equivalency, or a specific medical or wellness result.

Can I use more than one patch at the same time?

Read the label for each Product. Ask a qualified healthcare professional before you combine Products for personal health needs.

How long can I wear a patch?

Do not wear a patch longer than its label states. Many PatchAid labels direct users to wear a patch for up to eight hours.

Where can I apply a patch?

Apply the patch to clean, dry, intact skin with little hair. Common application areas include the shoulder, upper back, or hip.

Change the application site between uses. Do not apply a patch to broken, irritated, infected, sunburned, or recently treated skin.

Can I wear a patch during the day or at night?

Use the patch at a convenient time, but obey the wear time and other directions on its label.

Can a patch get wet?

Do not assume that a patch is water-resistant. Read its label and avoid water if the label does not permit water exposure.

Safety

Skin reactions and health questions.

What if a patch irritates my skin?

Remove the patch and stop use if redness, itching, pain, swelling, blistering, or another unwanted reaction occurs.

Get medical care if the reaction is severe or does not improve.

Can everyone use PatchAid?

No Product is suitable for every person. Read the label and do not use a Product that contains a material that affects you.

Ask a qualified healthcare professional before use if you have a diagnosed condition, take medication, or receive medical care.

Can I use a PatchAid Product during pregnancy or while nursing?

Ask a qualified healthcare professional before use during pregnancy or while nursing.

Can children use PatchAid Products?

Use only a Product whose label states that it is suitable for the child's age. An adult must supervise use.

Ask a qualified healthcare professional before use for a child.

Can I apply a patch near a recent surgical site?

Do not apply a patch to a recent surgical site. Ask a qualified healthcare professional if surgery affects the planned application area.

Storage and Handling

Protect each patch before use.

How do I store PatchAid Products?

Keep each patch in its package until use. Store it as the label directs, away from excess heat, moisture, and direct sunlight.

Keep all Products away from children.

Where can I find the expiration date?

Examine the Product pouch or package for the expiration date. Do not use a Product after that date.

What adhesive or ink does a patch use?

Materials can differ by Product and can change. Read the current Product label or contact us for Product-specific information.

Orders

Shipping, returns, and Subscriptions.

What is the satisfaction guarantee?

Our Return Policy states the current return, refund, exchange, and store-credit terms.

How long does shipping take?

Checkout shows available shipping methods and delivery estimates. Delivery dates are estimates and can change because of carrier or customs delays.

Review our Shipping Policy for current details.

How much does shipping cost?

We calculate shipping at checkout. The charge depends on the destination, order, selected method, and current promotional terms.

Does PatchAid ship internationally?

Checkout shows whether we can ship to your destination. International customers are responsible for local import rules, duties, and taxes.

How does Subscribe and Save work?

Eligible Products can renew automatically at the price and interval shown before enrollment. The Subscription continues until you cancel.

You can cancel without a fee through your account. Review our Subscribe and Save page for details.

Can I pay with Shop Pay Installments?

Checkout shows available payment options. Shop Pay Installments eligibility and terms come from the payment provider.

Results and Claims

Individual experiences differ.

Does PatchAid guarantee a wellness result?

No. PatchAid does not promise a specific wellness, weight, fitness, performance, skin, or other result.

Are PatchAid Products FDA approved or cleared?

PatchAid does not state or imply that the FDA approved, cleared, registered, reviewed, certified, licensed, or endorsed a Product.

More Help

Contact the PatchAid team.

Email hello@patchaid.com or call (866) 230-3615 for Product, order, return, or Subscription help.

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